Where do you hold your events?
Our events are usually held at Zingermans Delicatessen (422 Detroit St. Ann Arbor, 48104) or Zingerman’s Next Door Cafe (418 Detroit St. Ann Arbor, 48104, directly next to the deli) and occasionally at Zingerman’s Greyline (100 N. Ashley St. Ann Arbor 48104.)
Is there dedicated parking available?
There is no dedicated parking for Zingerman’s Deli. For events happening in the evening, there is free parking available after 6pm in the Community High School lot two doors down and in the Farmer’s Market lot (entrance off of 4th St). There is also on-street parking located on most streets surrounding the Deli. Check signage for any parking restrictions in that area. Public parking meters are enforced Monday through Saturday, 8am-6pm unless otherwise stated on the meter or central pay station. The cost is $2.10/hour; free on evenings, Sundays, and all holidays observed by the City of Ann Arbor.
Do you offer private events?
It depends what you’re looking for! If you’re planning a large event and need a space for that, the Zingerman’s Greyline event venue is the way to go! If you’re looking for food for an event or party and folks to help serve or deliver, Zingerman’s Deli Catering will be great for you.
If you’re looking for a small tasting event through our Deli Specialty Foods events program (that’s us!) We may be able to help, however, both of our veteran coordinators have moved onto new opportunities recently, so our events program has reduced availability for private events while we transition to a new events team. Feel free to reach out to [email protected] with your inquiry and we’ll do our best to assist you.
What is your cancellation policy?
We offer a full refund if you cancel at least 48 hours ahead of a scheduled event and a 50% refund if you cancel with less than 48 hours notice.
Can I move my event registration to another event/date?
Totally! As long as the event you’re looking at isn’t sold out, we can make it happen with at least 48 hours notice. If you want to sign up for a different event than you originally did and the ticket price is different, we’ll either charge you the difference in price or offer a partial refund. Just email [email protected] and let us know the name the ticket is under and what event you’d like to move to.
Are your events accessible?
Yes! Most of our events are held on the 2nd floors or basements of our spaces but we have elevators available. There are also ramps or ground level entrances to get into any building on our campus. If you can, please let us know ahead of time if you need assistance getting into one of our buildings or if you have specific seating requests. Our tasting classes are almost always seated with the exception of Mozzarella making classes that are done standing in a small production kitchen.
Can you accommodate allergies and food restrictions?
Generally, yes. But we do have shared production spaces here at the Deli and there’s always a small risk of cross contact. In certain, specific, events we may not be able to make substitutions. For example, we can’t substitute dairy in one of our Mozzarella making classes. If you have a question or concern about an allergen for food restriction, reach out to [email protected] or include a note when purchasing a ticket to an event.
I emailed [email protected], when will you get back to me?
Generally, you can expect to hear back from us within 48 hours. We do our best to monitor our inbox every day but as our team has many responsibilities, we may occasionally have periods of time when we’re all working behind the deli counter, stocking shelves, or actively working an event and it might take a few days for us to get back to you. If you have an urgent request, please contact our Specialty Foods Department’s phone number at (734) 926-4005. Phones are answered 11am-7pm daily.
I don’t think I want an event, do you do room reservations without them?
Contact [email protected] with your time, date, and how many seats needed and someone will get back to you with availability.